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Shipping & returns

Shipping methodes: 

Shipping of ceramics will be done with a special delivery system of Postnl.
NL €8,56 BE+DE €10,-

Mailbox shipping. No track & Trace. This shipping is for a bandana (4,04) or an anti tick collar (3,03) for example. 

Country Price
Netherlands € 3,70 of € 4,85
Rest of the world € 7,70 of € 11

DHL for NL, BE & DE

DPD rest of Europe Pickup point delivery + Track & Trace ( all products)

Country Price Free shipping with orders over
Austria € 15,21 € 120,-
Belgium € 10,39 € 100,-
Denmark € 27,5 € 250,-
Estonia € 27,5 € 250,-
Finland € 32 € 250,-
France € 17,32 € 120,-
Germany € 10,13 € 90-
Latvia € 28,19 € 250,-
Lithuania € 28,19 € 250,-
Luxembourg € 17,1 € 120,-
Netherlands € 6,25 € 85,-
Portugal € 21,12 € 200,-
Spain € 19,71 € 200,-
Sweden € 28,19 € 250,-

DHL for NL, BE, DE, FR

DPD rest of Europe Home + Track & Trace ( All Products)

Country Price Free shipping with orders over
Austria € 12,15 € 150,-
Belgium € 10,39 € 100,-
Bulgaria € 29,14 € 250,-
Croatia € 29,71 € 250,-
Czech Republic € 16,16 € 200,-
Denmark € 12,26 € 150,-
Estonia

€ 18,11

€ 200,-
Finland € 24,58 € 250,-
France € 13 € 150,-
Germany € 10,13 € 100,-
Greece € 33,65 € 250,-
Hungary € 16,16 € 200,-
Italy € 18,57 € 200,-
Latvia € 14,60 € 150,-
Lithuania € 20,67 € 200,-
Luxembourg € 11,58 € 120,-
Monaco € 16,72 € 200,-
Netherlands € 6,77 € 85,-
Poland € 16,16 € 200,-
Portugal € 18,11 € 200,-
Romania € 28,48 € 250,-
Slovakia € 16,77 € 200,-
Slovenia € 18,11 € 200,-
Spain € 18,94 € 200,-
Sweden € 16,33 € 200,-

 

Shipping:

We will strive to make sure you have your order within 5 working days.

Import duties, fees, VAT taxes, and other charges. These fees are not included in the price of the item or the shipping costs and are the customer’s responsibility.

Returns: 

If the product you ordered isn’t the right size or maybe damaged. Or you are not happy with it, you have 14 days after placing your order to return your order. After 14 days this will no longer be accepted. 
Products are not allowed to be returned if dirty or they have been worn/used!
Returns are at your own expense.

If this is the case, please let us know by mailing to [email protected]

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